Crisis Communications in Family Law: Beyond the Boardroom

gray divorceIn an article published on 4/28, Rebecca Palmer explores how crisis communication strategies used in professional and emergency management settings can be effectively applied to family law, particularly for co-parents navigating stressful situations such as emergencies or traumatic events involving their children, like a natural disaster or school shooting. Rebecca advocates establishing a structured “communication framework” before a crisis occurs. 

“Tragedies like the 2022 Uvalde, Texas, school shooting illustrate the critical role of clear and consistent communication between co-parents and demonstrate how misinformation and communication breakdowns amplify trauma,” writes Palmer. “While a pre-established communication plan cannot eliminate the terror of uncertainty, it provides a framework for navigating chaos, minimizing misinformation, and fostering stability. During such times, partnering in your collective stress management and acknowledging that your ex-spouse remains your child’s parent can serve as an emotional anchor. By resisting accusatory language, focusing on the situation’s immediate needs, and setting aside any past grievances, you can better navigate the overwhelming weight of the current unknown.”

Palmer advises that it is crucial to clearly define who will be responsible for what part of the communication plan. For example,  she writes, “In the event of a school shooting, establish a designated meeting point and communication protocol that is accessible to both parents to reduce panic and confusion for parents and children alike during a time of high stress. It is also important to ensure your family and friends know their roles during a crisis and confirm that they are willing and able to accept them.”

To read the article in full, click here (subscriber-based).