In an article published on December 31 in Attorney at Law Magazine, Family Law Attorney Rebecca Palmer discusses best practices for leveraging legal technology to secure competitive advantages in staffing, training, client relations, and operational excellence. With 31% of legal professionals personally using generative AI at work, lawyers are adopting technology faster than institutions, making strategic implementation critical for firm success in 2026.

“The biggest technological mistakes law firms make are rarely technical; they are strategic,” Palmer explains. “Too often, firms invest in new platforms without first redefining workflows, business goals, or growth priorities.”

Palmer highlights that firms must rethink staffing models around work rather than titles, recognizing that tasks such as research and contract review are increasingly amenable to automation. She stresses that while automation does not affect the need for junior-level talent, the work they do will need to evolve, and training will no longer be optional but a business development strategy.

“A practical training plan has a specific curriculum,” Palmer notes. “It teaches prompt discipline and verification methods, document-handling rules, citation hygiene, the firm’s confidentiality boundaries, and when not to use AI.

Read the story in full; click here.